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Warranty
Warranty Registration
For the best possible experience, we recommend that you register your home charger’s warranty. This allows the Electrify Home customer service team to provide the fastest and highest quality support possible when you report any home charging issues.
Registering your warranty is easy and takes less than 5 minutes.
To register your warranty, please go to the warranty registration page, enter your information, submit the form, and you’re done!
Warranty Claims
To start the warranty claim process, please call (833) 532-2778 and a customer service agent will work with you to troubleshoot any issues you may be experiencing and assist in placing a warranty claim if needed.
Once your warranty claim has been submitted, you’ll receive a return shipping label and instructions on packing the charger.
Please see our warranty policy for further details: